We invited our clients to rate our performance;
this is what they said:
Standby have been a single point of contact globally for all 3500 Club members since September 2007. They attend to most of the Club’s admin work including membership, meeting minutes, anniversary reminders, event ticketing, magazine trade advertising and distribution - and so much more!
The work had previously been carried out by volunteers in their spare time and the inevitable communication challenges spoiled the service we wanted to deliver, and fell short of the service our members demanded from such a lively and dynamic organisation as the Lotus 7 Club.
It was a great leap of faith but in every respect Standby’s staff have risen to the challenge and always exceed expectation; a proven result of Standby’s business ethic and real desire to provide quality services at all times.
Steve Winterberg - past Director & Chairman - Lotus 7 Club
We have used Standby for over eighteen months as our backup telephonists. As a small company our resources are stretched thinly and when we are on-site with clients or at conferences, etc, it is not always possible to answer the phones. The ladies at Standby answer our calls professionally and politely, and the feedback I have had from our clients is very positive. It is an extremely cost-effective way to ensure we do not miss those important calls.
Linda Newton - Sensible People
The real benefit for us is the capacity of Standby to increase staff support to cope with periods of high demand or …. at short notice.
Standby have been providing clerical, administrative and secretarial assistance to my company for 6 years and I have found their services to be fast, effective and accurate, and friendly.
Mr Peter Cox - Director - Ferry Care
Standby provided clerical, administrative, and secretarial assistance to me for over a decade; I found their services to be superb and the staff extraordinarily helpful.
Miss P A David
We retained Standby to provide our telephone answering service. We are delighted with the very professional and personal service which they have delivered to date. I say this because we are perfectionists and therefore we set very high standards ourselves, so we expect the same from all our suppliers. It is very rare to find a service as good as Standby's and we wish them continued success.
Colonel Bob Purvis TD FIBC CMC - Managing Director - Robert Purvis Consultants Limited
Standby have been providing clerical, administrative and secretarial assistance to my company for many years and have been unfailingly efficient and friendly, even when I am frazzled.
Duncan Fisher OBE - CEO - Family Info
Standby have been providing us with administrative support for over 15 years and I have found their services to be absolutely first class. They are extremely professional and offer an efficient, fast and friendly service. I thoroughly recommend them for all your office needs.
Mr Paul Bowen - Crickhowell Angling Society
I have been a client of Standby for well over 20 years. They have provided me with photocopying facilities, occasional fax service and email, preparation of professional material – OHP acetates, business cards, letterheads – preparation of technical papers for publication, and preparation and production of monographs for private publication.
Their service has been efficient, helpful, friendly and of excellent quality.
Dr Derek Bissell (A.F. Bissell Phd., F.I.S., F.I.Q.A.) - Consultant and Lecturer in Applied Statistics
Standby have been acting as my company's only staff for over ten years and I have found their services to be extremely efficient. They have an excellent telephone manner and are very professional, and I would recommend their services without hesitation.
I have used Standby over many years for word processing:- general/commercial/legal work, including some educational/medical/dental, and I have always been very pleased with the excellent, very efficient service.
M. E. T.
Standby have been my secretarial help and back-up for more than seven years. This has included typing, binding into books, printing posters, producing Christmas cards etc.
Am I, they asked, a satisfied customer? I am, and this is my testimonial. Without them I would have been marooned.
Mr Piers Geddes
Standby have provided clerical and secretarial services to my company for over ten years and I have found their services to be of the highest possible standard. The staff are professional, friendly, deadline conscious and, above all, the service is cost-effective. Thank you, Standby.
In the period of over 15 years that Standby have been providing secretarial assistance to me, I have found their service to be professional, efficient, helpful, friendly and effective. Running a small, specialised business, it also makes good economic sense.
Mr David W Lewis - (Furniture and Interior Restoration)
Standby have acted for me in a secretarial capacity for twenty years, processing reports, minutes of meetings, transcribing a book and many letters. Their support, in terms of quality, response times under pressure and confidentiality, has been consistently excellent. It helps that they are very nice people to work with. I recommend Standby without reservation.
H.H-D.
I have been extremely satisfied with the service that the Standby team have provided to date and look forward to using their services in the future.
Our Secretarial Newsletter:
Main Secretarial Services:
In every respect Standby's staff have risen to the challenge and always exceed expectation.
Steve Winterberg, Past
Chairman, Lotus 7 Club
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